Last updated: 2025
1. Data Controller
The data controller responsible for processing personal data on this website is Bilanz Ltd.
Contact details:
Email: office@bilanzbg.eu
Phone: + 359 878 914 016
Address: Sofia 1202, Vazrazhdane, 53 Bratya Miladinovi Street
2. Personal Data We Process
We process personal data voluntarily provided by visitors, including when:
submitting a contact form;
communicating via email or phone;
requesting a service or consultation.
The data may include: name, email address, phone number, company details, and any information you choose to provide in your inquiry.
3. Purposes of Processing
Personal data is processed for the following purposes:
responding to inquiries;
preparing offers or service proposals;
communicating with you regarding services;
fulfilling statutory, contractual, and administrative obligations.
4. Legal Basis
We process personal data on the following grounds under GDPR:
Article 6(1)(b) – performance of a contract or steps prior to entering into a contract;
Article 6(1)(c) – compliance with a legal obligation;
Article 6(1)(a) – consent provided by the user.
5. Cookies
The website may use functional cookies necessary for its proper operation.
Non-essential cookies (e.g., marketing, statistical, analytics) are activated only after obtaining your consent via the cookie banner.
You can manage your consent at any time through the banner’s “Manage consent” section.
6. Data Sharing with Third Parties
Personal data may be shared only with:
service providers supporting our operations (hosting, email systems);
public authorities, when required by law.
We do not share data for marketing, profiling, or third-party advertising.
7. Data Retention
Personal data is stored only for the period necessary to respond to your inquiry or as required by applicable legal regulations.
8. Your Rights
Under GDPR, you have the right to:
access your personal data;
request correction of inaccurate data;
request deletion (“right to be forgotten”);
restrict processing;
object to processing;
request data portability, where applicable.
To exercise any of these rights, please contact us using the details provided above.
9. Data Security
We apply appropriate technical and organizational measures to protect your personal data, including encrypted connections (SSL), controlled access, and secure data storage practices.
10. Changes to This Policy
This Privacy Policy may be updated periodically. The latest version will always be available on this page.